Shipping Policy & Return Policy
15 day Exchange & Money back policy*
Once the product is returned under our 15 Day Money Back policy the refund. You may choose to either make another purchase using the same or get the amount refunded to your bank account. The amount will be credited to the payment source (Credit Card/Debit Card /Net Banking).*not applicable on gold coins. We offer FREE Return Shipping. You’ll receive complimentary return shipping on all resizings, exchanges, or refunds for all products within the 15-day money back policy.
We recommend contacting our Customer Service team to receive assistance and suggested methods to return your purchase. Handover the securely packed item with the return address label and the shipping declaration to the Courier person. Once your returned item is received our Quality Assurance department will review the returned item. Any items that show signs of wear or have been altered, resized (by a jeweller other than gemistone Jewellers), or damaged cannot be accepted for return. Kameswari Reserves the rights to refund and refund can be claimed only if you satisfy the following conditions:
Gemistone Jewellers offers Lifetime Exchange for all products. If at any point of time you want to Exchange or Upgrade the product, we will happily offer you with an Exchange as below: